LP Pressure Washing – SMS/MMS Messaging Terms & Privacy Policy

1. Program Description

LP Pressure Washing uses SMS/MMS messaging to communicate with customers regarding service-related matters. This includes sending quotes, appointment confirmations, scheduling updates, reminders, service notifications, and follow-ups. Customers may also receive responses to inquiries initiated through our website, phone, or direct communication.

2. Message Frequency

Message frequency varies depending on your interaction with LP Pressure Washing. You may receive multiple messages related to a specific service request or appointment.

3. Opt-In / Consent

By providing your phone number through our website form, over the phone, or via direct communication, you consent to receive SMS/MMS messages from LP Pressure Washing.

Consent is not a condition of purchase.

Opt-in may occur through:

• Website forms
• Verbal agreement during phone calls
• Direct communication (e.g., requesting a quote via text)

4. Opt-Out Instructions

You may opt out of receiving messages at any time by replying STOP to any message.

After opting out, you will no longer receive SMS/MMS communications unless you re-subscribe.

You may also contact us directly to be removed from our messaging list.

5. Help / Support

For assistance, reply HELP to any message or contact us at:
[email protected]

6. Costs and Carrier Disclosure

Message and data rates may apply depending on your mobile carrier and plan.

LP Pressure Washing is not responsible for any charges incurred from your carrier.

Mobile carriers are not liable for delayed or undelivered messages.

7. Privacy Policy (Full)

LP Pressure Washing is committed to protecting your privacy. This section explains how we collect, use, and safeguard your information.

Information We Collect

We may collect the following information when you interact with our business:

• Name
• Phone number
• Email address (if provided)
• Service address
• Details related to your service request
• SMS/MMS conversation history
• Any information voluntarily provided by you

How We Use Your Information

We use the information collected to:

• Provide quotes and service estimates
• Schedule and confirm appointments
• Send service updates and reminders
• Respond to inquiries and customer support requests
• Improve our services and customer experience

Data Sharing and Disclosure

We do not sell, rent, or share your personal information, including phone numbers and SMS opt-in data, with third parties for marketing or promotional purposes.

We may share information only in the following limited cases:

• With service providers who assist in operating our business (e.g., messaging platforms), strictly for service delivery
• If required by law, regulation, or legal process

Data Retention

We retain your information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, or misuse.

Your Rights

You have the right to:

• Request access to your personal information
• Request correction or deletion of your data
• Opt out of communications at any time

To exercise these rights, please contact us using the information provided above.

8. Content Restrictions

LP Pressure Washing only sends messages related to customer service, scheduling, and requested services.

We do not send:

• Unsolicited marketing messages without explicit consent
• Prohibited or unlawful content

9. Promotional or Abandoned Cart Messages

LP Pressure Washing does not currently send promotional or abandoned cart messages.

If this changes, explicit written consent will be obtained prior to sending such communications.

10. Legal Disclaimers and Liability

LP Pressure Washing is not liable for delays in message delivery or failure to receive messages.

Messaging services are provided on an “as-is” basis without warranties of any kind, either express or implied.

11. Arbitration / Governing Law

These terms shall be governed by and interpreted in accordance with the laws of the state or jurisdiction in which LP Pressure Washing operates.

Any disputes arising from SMS/MMS communications shall be resolved through binding arbitration where permitted by law.

12. Changes to Terms

LP Pressure Washing reserves the right to update or modify these terms at any time.

Changes will be effective immediately upon posting or upon notification where required.

13. Effective Date

Effective Date: 3/27/2026